Fwd: Complaint Acknowledgement Email;Re:Re: Non-realisation of payment - Loan Acc No. (607094986)

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From: "CustomerComplaints" <customer.complaints@hdfc.com>
Date: Jul 24, 2020 7:31 PM
Subject: Complaint Acknowledgement Email
To: "sanju.bhatt1971@gmail.com" <sanju.bhatt1971@gmail.com>
Cc:

Dear Sir/Madam ,

Thank you for posting your complaint and providing us an opportunity to serve you. Your Complaint number is 5071557.

We would like to thank you for your trust in HDFC as your trusted service provider.

In this situation of the novel Coronavirus (COVID-19) pandemic and in line with the advisory from our Govt. and civic bodies, organizations have been instructed to ensure the health and safety of their staff.

In these challenging times, we are trying very hard to provide our customers with best possible service and at the same time we are ensuring that our team is not affected or exposed to this virus outbreak.
In light of this unprecedented situation, we wish to inform you, that there may be a possibility of increase in our response turnaround time.We assure you that we will respond to you as soon as possible given the situation
. We request you for your patience and hope that you would bear with us, while we work on your complaint and provide a satisfactory response.We thank you once again for your trust in HDFC and wish that we all stay safe.
Assuring you of our best services,
Yours sincerely,
HDFC Customer Engagement Team