Fwd: RE:'HBL=069-098-095' Re: Non-realisation of payment - Loan Acc No. (607094986)

Fyi

---------- Forwarded message ----------
From: "Sanjoy Lopltd14 Bhattacharjee" <sanju.bhatt1971@gmail.com>
Date: Jul 21, 2020 12:23 AM
Subject: RE:'HBL=069-098-095' Re: Non-realisation of payment - Loan Acc No. (607094986)
To: <Grievance.Redressal@hdfcbank.com>
Cc:

Dear Officer

Thanks for the information contained within this email.
Would see the attached link asap ( by tomorrow)& if any issues arises , contact you again.
Everyone is getting the benefits of brand name HDFC, that is why marked that e-post to you too.
Thanks again

On Jul 20, 2020 11:16 PM, "Grievance Redressal" <Grievance.Redressal@hdfcbank.com> wrote:

Dear Sir,

 

Thank you for writing to us.

 

This is with reference to your e-mail dated July  17, 2020 addressed to Grievance Redressal Cell regarding Loan.

 

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that, your query/ concerns pertains to home loan applied / availed with HDFC LTD. and not HDFC Bank Ltd.

 

Hence, we have in good faith forwarded your query / concerns to HDFC Ltd. authorities for further course of action.

 

You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://portal.hdfc.com/grievance-redressal/?refcode=38.) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

 

We value your support and look forward to the continued opportunity of serving you.

 

Assuring you the best of our services at all times.

 

 

Warm Regards,

Babita Ghosh 

Customer Service Officer

Grievance Redressal Cell

HDFC Bank Ltd.

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